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SOC 2 Readiness Control

MFA & Authentication

Strong authentication for workforce, admin, and customer access to reduce credential-based compromise.

Why auditors care

Multi-factor and session controls

Demonstrate clear ownership, evidence, and cadence to show this control operates consistently.

What to implement

  • Assign an owner and set a review cadence.
  • Document the policy, procedure, and escalation path.
  • Track exceptions with remediation dates.

Evidence auditors expect

  • Dated records of reviews or approvals.
  • Screenshots/exports showing configurations and coverage.
  • Tickets proving remediation or follow-up.

Common mistakes

  • Unowned control with no cadence.
  • Evidence not tied to who/when/what changed.
  • No process for exceptions or emergency changes.

FAQ

Evidence to collect

IdP configuration screenshots, enforced MFA policies, and coverage for admin accounts.

Mistakes to avoid

Partial rollout, unmonitored exceptions, and missing MFA on break-glass accounts.