SOC 2 Readiness Control
Security Awareness Training
Regular security training, phishing simulations, and tracking of completion with follow-up for exceptions.
Why auditors care
Educate and measure
Demonstrate clear ownership, evidence, and cadence to show this control operates consistently.
What to implement
- •Assign an owner and set a review cadence.
- •Document the policy, procedure, and escalation path.
- •Track exceptions with remediation dates.
Evidence auditors expect
- •Dated records of reviews or approvals.
- •Screenshots/exports showing configurations and coverage.
- •Tickets proving remediation or follow-up.
Common mistakes
- •Unowned control with no cadence.
- •Evidence not tied to who/when/what changed.
- •No process for exceptions or emergency changes.
FAQ
Evidence
Training completion reports, reminders, and remediation for non-compliance.
Mistakes
One-time training only and no proof of completion or follow-up.