SOC 2 Cost
SOC 2 Cost for E-commerce
SOC 2 cost guidance for e-commerce platforms handling payments, customer data, and third-party logistics integrations.
Cost range and timeline snapshot
- •Typical e-commerce range: ~$35k–$90k depending on payment scope and vendor complexity.
- •Tooling: logging/monitoring, access reviews, vulnerability scanning, vendor management.
Timeline bands
- •Readiness: 8–14 weeks if scope is defined and vendors are cataloged.
- •Type I: 3–6 weeks once payment and data flows are evidenced.
- •Type II: add 3–9 months observation with payment/PII sampling.
Assumptions
- •Cardholder or customer data in scope; payment processors integrated.
- •Multiple third-party apps (marketing, support, fulfillment) touching data.
- •Type I to start; Type II when evidence cadence stabilizes.
Common scope
- •Web/app storefronts, payment processors, customer data stores, support systems.
- •CI/CD, ticketing, source control, monitoring/alerting.
- •Vendors for marketing automation, fulfillment, analytics, messaging.
Top cost drivers
- •Payment and PII data flows and storage locations.
- •Number of vendors touching customer data.
- •Logging/monitoring quality on customer-facing systems.
- •Change control and rollback evidence for frequent releases.
What auditors focus on
- •Access control for payment/PII systems and support tools.
- •Change management with testing for customer-facing updates.
- •Logging/monitoring with alert response for fraud/abuse signals.
- •Vendor reviews (DPAs/BAAs where applicable).
What changes cost most
- •Late vendor additions requiring extra reviews.
- •Sparse logging on payment/customer systems.
- •High release velocity without change evidence.
Example scenarios
Direct-to-consumer storefront
Moderate vendor list; cost depends on logging depth and payment scope.
Marketplace-style catalog with many partners
Broader vendor reviews and data flows push evidence and auditor time higher.
Frequent marketing releases
High change volume needs strong approvals/testing to avoid rework and schedule slips.
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