SOC 2 Checklist for Marketplace
Marketplaces have complex data flows between buyers and sellers. Your SOC 2 audit needs to prove you protect both sides of the transaction and maintain platform integrity.
Critical MARKETPLACE Controls
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Complete SOC 2 Checklist
Broken down by compliance domain for Marketplace teams.
Platform Integrity & Security
- Secure session handling and CSRF protection for all user accounts.
- Rate limiting and brute-force protection on login and checkout endpoints.
- Automated fraud detection alerts for anomalous transaction patterns.
- Documented process for seller vetting and onboarding security.
Payment & Financial Data
- PCI-DSS compliance maintained (if handling card data directly).
- Logical isolation of transaction records from general application logs.
- Encryption of bank account details and payout information.
- Regular reconciliation of platform accounts with bank statements.
User Privacy & Data Handling
- User data deletion (Right to be Forgotten) process documented.
- Internal access to user support tickets and PII is restricted and logged.
- Clear data retention policy for inactive accounts.
- Privacy notice explicitly detailing third-party data sharing.
Evidence pack to prepare
- •Access review records with approvals
- •Change management tickets with reviewers
- •Incident response runbooks and recent drills
- •Vendor risk assessment summaries
- •System inventory and data flow diagrams
Marketplace audit timeline
- 1.Week 1–2: Define scope and control owners
- 2.Week 3–5: Implement evidence collection workflows
- 3.Week 6–8: Run internal readiness review
- 4.Week 9–12: Complete auditor fieldwork and remediation
Common Marketplace Pitfalls
Leaking seller PII in public-facing API responses.
Inadequate logging of administrative actions in the marketplace backend.
Mixing test and production payment keys in staging environments.
Failing to monitor for "account takeover" (ATO) attempts on seller accounts.
Raphael N
Head of Compliance Strategy
Raphael leads go-to-market compliance strategy for high-growth SaaS and AI teams. With over a decade of experience across Big Four firms and fintech startups, he specializes in translating complex SOC 2 requirements into automated, engineering-friendly workflows.
Frequently Asked Questions
What is the first step in SOC 2 Checklist for Marketplace?
The first step is conducting a gap analysis to understand your current security posture relative to SOC 2 requirements. This identifies what controls you already have and what needs to be implemented.
How long does SOC 2 Checklist for Marketplace typically take?
For most mid-sized companies, the process takes 3-6 months. This includes 2-3 months for readiness prep and control implementation, followed by the audit period and report generation.
What are the core requirements for SOC 2 Checklist for Marketplace?
Core requirements include established security policies, evidence of operational controls (like access reviews and vulnerability scans), and documented risk management processes aligned with SOC 2 standards.
Can we automate SOC 2 Checklist for Marketplace?
Yes, compliance automation platforms can reduce manual effort by up to 80% through continuous evidence collection and automated control monitoring. However, you still need to define and own the underlying security processes.
About RiscLens
Our mission is to provide transparency and clarity to early-stage technology companies navigating the complexities of SOC 2 (System and Organization Controls 2) compliance.
Who we serve
Built specifically for early-stage and growing technology companies—SaaS, fintech, and healthcare tech—preparing for their first SOC 2 audit or responding to enterprise customer requirements.
What we provide
Clarity before commitment. We help teams understand realistic cost ranges, timeline expectations, and common gaps before they engage auditors or expensive compliance vendors.
Our Boundaries
We do not provide legal advice, audit services, or certifications. Our assessments support internal planning—they are not a substitute for professional compliance guidance.
SOC 2 (System and Organization Controls 2) is a voluntary compliance standard for service organizations, developed by the AICPA, which specifies how organizations should manage customer data based on the Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy.
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