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Industry-Specific Checklist
Expert verified by Raphael N, CPA

SOC 2 Checklist for Marketplaces

Two-sided marketplaces need trust from buyers and sellers. SOC 2 should highlight fraud controls, payments protection, and availability.

Critical MARKETPLACES Controls

Fraud detection and seller/buyer verification
Payment and PII protection across both sides
Availability during peak demand periods
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Complete SOC 2 Checklist

Broken down by compliance domain for Marketplaces teams.

Core Infrastructure & Security

  • Map buyer/seller data flows and fraud controls
  • Lock down identity, support tools, and escalation paths
  • Capture incident runbooks for trust/safety scenarios
  • Ensure payment and PII encryption evidence is ready

Operational Controls

  • Schedule pentest on portals, APIs, and admin tooling
  • Prepare surge-readiness monitoring evidence

Evidence pack to prepare

  • Access review records with approvals
  • Change management tickets with reviewers
  • Incident response runbooks and recent drills
  • Vendor risk assessment summaries
  • System inventory and data flow diagrams

Marketplaces audit timeline

  1. 1.Week 1–2: Define scope and control owners
  2. 2.Week 3–5: Implement evidence collection workflows
  3. 3.Week 6–8: Run internal readiness review
  4. 4.Week 9–12: Complete auditor fieldwork and remediation

Common Marketplaces Pitfalls

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Coordinating fraud, product, and engineering teams

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Capturing evidence for surge/peak operations

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Vendor reviews for payments and identity verification

RN

Raphael N

CPACISAISO 27001 Lead Auditor

Head of Compliance Strategy

Raphael leads go-to-market compliance strategy for high-growth SaaS and AI teams. With over a decade of experience across Big Four firms and fintech startups, he specializes in translating complex SOC 2 requirements into automated, engineering-friendly workflows.

Frequently Asked Questions

What is the first step in SOC 2 Checklist for Marketplaces?

The first step is conducting a gap analysis to understand your current security posture relative to SOC 2 requirements. This identifies what controls you already have and what needs to be implemented.

How long does SOC 2 Checklist for Marketplaces typically take?

For most mid-sized companies, the process takes 3-6 months. This includes 2-3 months for readiness prep and control implementation, followed by the audit period and report generation.

What are the core requirements for SOC 2 Checklist for Marketplaces?

Core requirements include established security policies, evidence of operational controls (like access reviews and vulnerability scans), and documented risk management processes aligned with SOC 2 standards.

Can we automate SOC 2 Checklist for Marketplaces?

Yes, compliance automation platforms can reduce manual effort by up to 80% through continuous evidence collection and automated control monitoring. However, you still need to define and own the underlying security processes.

About RiscLens

Our mission is to provide transparency and clarity to early-stage technology companies navigating the complexities of SOC 2 (System and Organization Controls 2) compliance.

Who we serve

Built specifically for early-stage and growing technology companies—SaaS, fintech, and healthcare tech—preparing for their first SOC 2 audit or responding to enterprise customer requirements.

What we provide

Clarity before commitment. We help teams understand realistic cost ranges, timeline expectations, and common gaps before they engage auditors or expensive compliance vendors.

Our Boundaries

We do not provide legal advice, audit services, or certifications. Our assessments support internal planning—they are not a substitute for professional compliance guidance.

Technical Definition

SOC 2 (System and Organization Controls 2) is a voluntary compliance standard for service organizations, developed by the AICPA, which specifies how organizations should manage customer data based on the Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy.