JupiterOne vs Freshdesk: Which Compliance Platform is Better in 2026?
Compare JupiterOne and Freshdesk head-to-head. See pricing, features, integrations, and our expert verdict on which compliance automation platform is right for your business.
Summary
Updated February 2026Both JupiterOne and Freshdesk are established compliance automation platforms. Your choice depends on team size, budget, and compliance scope.
JupiterOne
- Starting at $10,000/year
- Best for: Security teams wanting asset-centric compliance
Freshdesk
- Starting at Contact Sales
- Best for: Enterprise organizations
Sources: G2 Crowd, Capterra, Vendor Documentation, User Interviews
Pricing Comparison
JupiterOne
Freshdesk
Both platforms typically require a custom quote, though $10,000/year is the reported starting point. For 2026, we recommend JupiterOne for security visibility driving compliance and Freshdesk for undefined.
Our Verdict
Choose Freshdesk if: null
Bottom Line: JupiterOne is designed for enterprise scale. Freshdesk is a better fit for null.
JupiterOne Pros & Cons
Pros
- Unique graph-based approach
- Excellent security visibility
- Strong for multi-cloud
- Powerful query capabilities
- Good compliance mapping
Cons
- Not compliance-focused primarily
- Requires technical expertise
- Higher learning curve
Freshdesk Pros & Cons
Pros
Cons
Best-fit snapshot
JupiterOne
- •Best fit: Security teams wanting asset-centric compliance
- •Frameworks: SOC 2, ISO 27001, HIPAA, NIST
- •Integrations: 175+ supported systems
- •Target market: Security-First Organizations
Freshdesk
- •Best fit: teams prioritizing audit readiness and faster implementations.
- •Framework coverage varies by plan and auditor requirements.
- •Integration depth varies by data source and plan.
- •Commonly used by growth-stage B2B teams.
Frequently Asked Questions
Is JupiterOne cheaper than Freshdesk?
Pricing varies based on company size and requirements. Request quotes from both vendors for accurate comparison.
Which is better for startups: JupiterOne or Freshdesk?
Neither platform is specifically designed for startups. Consider alternatives like Vanta, Sprinto, or Secureframe for early-stage companies.
Can I switch from JupiterOne to Freshdesk?
Yes, most compliance platforms support data export. However, evidence migration may require manual effort. Both JupiterOne and Freshdesk offer onboarding support for migrating customers.
Do JupiterOne or Freshdesk include audit services?
Neither JupiterOne nor Freshdesk include audit services in their base pricing. You will need to engage a separate auditor, typically costing $8,000-$25,000 additionally.
Alternatives to Consider
Top 3 Alternatives to JupiterOne
About this data: Our research team reviews and verifies platform information through vendor relationships, public documentation, and market analysis. Data is updated regularly.
Learn about our methodology →Related Comparisons
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