SOC 2 Readiness Control
Business Continuity Planning
Plans to sustain critical services during disruptions, with roles, dependencies, and test results.
Why auditors care
Keep operations running
Demonstrate clear ownership, evidence, and cadence to show this control operates consistently.
What to implement
- •Assign an owner and set a review cadence.
- •Document the policy, procedure, and escalation path.
- •Track exceptions with remediation dates.
Evidence auditors expect
- •Dated records of reviews or approvals.
- •Screenshots/exports showing configurations and coverage.
- •Tickets proving remediation or follow-up.
Common mistakes
- •Unowned control with no cadence.
- •Evidence not tied to who/when/what changed.
- •No process for exceptions or emergency changes.
FAQ
What auditors look for
Documented plan, test cadence, results, and follow-up actions.
Pitfalls
Unowned plans, no testing, and missing dependencies or communication trees.